1. Information We Collect
When you submit an inquiry through our website, we collect:
- Contact information: name, email address, phone number (if provided)
- Company information: company name (if provided)
- Inquiry details: product line of interest, application, subject, and your project description
- Technical information: the page URL you submitted from, browser user agent, and Cloudflare Turnstile token for spam protection
2. How We Use Your Information
We use the information you provide solely to:
- Process and respond to your inquiry
- Route your request to the appropriate product team
- Follow up with relevant product or project information
We do not use your information for automated marketing, sell it to third parties, or share it for purposes unrelated to your inquiry.
3. Third-Party Service Providers
Your information is processed by the following service providers:
- Cloudflare: website hosting, form processing, and temporary data storage (up to 30 days)
- Zoho ZeptoMail: transactional email delivery for inquiry notifications
- Zoho Mail: business email hosting for our team to receive and respond to inquiries
These providers process data only as necessary to deliver their services to us.
4. Data Retention
Inquiry data stored in our systems is automatically deleted after 30 days. Email correspondence may be retained in our business email system according to our operational needs.
5. Your Rights
You may request deletion of your personal information at any time by contacting us at [email protected]. We will process your request within 30 days.
6. Website Analytics
We use Cloudflare Web Analytics to understand website usage. This service is privacy-focused: it does not use cookies, does not track individual users, and does not collect personal information. It provides only aggregated, anonymous statistics.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including encrypted transmission (HTTPS), access controls, and secure third-party services.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revision date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at [email protected].